Making Virtual Workshops Work

Whether it’s aligning around strategic choices, creatively developing new propositions or reviewing and redesigning customer experiences a well planned and executed virtual workshop can be an effective way to achieve your goals

We have significant experience of designing and facilitating such sessions, necessitated historically by bad weather conditions (thank you beast from the east) and more recently the Corona virus outbreak

Through trial and error we’ve learnt what it takes to do this successfully, with teams from 4 all the way up to 25, using a range of technology solutions and ways of working, including hearing directly from customers and experts as well as working live with designers to bring ideas to life


See slides below for our most important lessons so far which we’ll no doubt keep adding to in coming weeks and months

“This is great, it’s brilliant, we should always work like this… we don’t need to cancel anything [workshops, projects etc]”


– Head of International Banking at a global bank

“It’s remarkable what can be achieved virtually if you do it properly”


– Founder at a strategic brand consultancy

“What a belter you helped deliver yesterday! Totally awesome in every way. Organised to perfection. A new era of virtual collaboration is here to stay I think”’

– Global Head of Strategic Customer Marketing at a global bank

1. Before - prepare for the worst, practice to be your absolute best

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