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What We Do
We believe that being customer-led is the foundation of sustained success, so we deliver outside-in perspectives with impact
Growth Strategy
Proposition Development
Customer Experience
Our Perspectives
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The Foundation Forum
Thursday 12th March, 7pm
Making money from things customers love – balancing staying in favour with staying in business
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Justine Roberts CBE - Co-Founder and CEO of Mumsnet
Dame Fiona Reynolds - Former Director General of the National Trust
David Magliano MBE - Former MD for Membership, Marketing, and Consumer Revenue at The Guardian
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If you're interested in attending, get in touch at
Browse our library of previous Forum write ups here
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We'll be hearing from:
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Our Clients
“The Foundation really helped engage the teams in ways that made sense to them and help them genuinely understand the change that was needed.”
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— Phil Popham, former Global CMO, Jaguar Land Rover, now CEO, Lotus Cars
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Our People
We are a Team of Border-Crossers
Our team brings together customer and business expertise, and combines creative and analytical skills.
We collaboratively develop answers with our clients, working as facilitators as well as experts.
From time to time we take on paid internships for people who are looking to gain experience, and possibly a role, in the industry. If you’re interested, please email with your CV.
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2nd Floor, 207 King's Cross Road, London WC1X 9DN