The Foundation exists to help organisations create
customer-led success

Making virtual workshops work

With significant experience designing and facilitating workshops virtually as well as in person, we’ve put together a guide to making it all work via video

Our COVID-19
customer study

We're conducting an ongoing video diary panel with 24 people from across the country, to help our clients stay customer-led with the decisions they're making now and in the near future


What We Do

We immerse our clients in outside-in perspectives across the areas that are crucial to creating customer-led success

Growth Strategy

Proposition Development

Customer Experience 

Our Perspectives


The Foundation Forum

Our last Forum:

Making money from things customers love – balancing staying in favour with staying in business


Justine Roberts CBE - Co-Founder and CEO of Mumsnet

Richard Gomersall - CEO at GreenAcres Group

David Magliano MBE - Former MD for Membership, Marketing, and Consumer Revenue at The Guardian

If you're interested in attending any of our future Forums, get in touch at

Browse our library of previous Forum write ups here

We heard from three fantastic speakers:


Our Clients

“The Foundation really helped engage the teams in ways that made sense to them and help them genuinely understand the change that was needed.”

— Phil Popham, former Global CMO, Jaguar Land Rover, now CEO, Lotus Cars


Our People

We are a Team of Border-Crossers

Our team brings together customer and business expertise, and combines creative and analytical skills.

We collaboratively develop answers with our clients, working as facilitators as well as experts.


2nd Floor, 207 King's Cross Road, London WC1X 9DN

Get in touch

© The Foundation Growth Consulting LLP t/a the Foundation, registered in England number OC328203