Making virtual workshops work
With significant experience designing and facilitating workshops virtually as well as in person, we’ve put together a guide to making it all work via video
Our COVID-19
customer study
We're conducting an ongoing video diary panel with 24 people from across the country, to help our clients stay customer-led with the decisions they're making now and in the near future
What We Do
We immerse our clients in outside-in perspectives across the areas that are crucial to creating customer-led success
Growth Strategy
Proposition Development
Customer Experience
The Foundation Forum
Our next Forum:
Talking Sense on Business Purpose
26th November, 6.30 - 7.45pm
We'll be hearing from three fantastic speakers...
Dame Fiona Reynolds - Former Director General of the National Trust
Peter Duffy - CEO at MoneySupermarket, formerly CEO at Just Eat and CCO at easyJet
Sarah Gillard - Mission Director at the John Lewis Partnership
if you'd like to join us virtually on the 26th November please register your interest by emailing
Browse our library of previous Forum write ups here
Our Clients
“The Foundation really helped engage the teams in ways that made sense to them and help them genuinely understand the change that was needed.”
— Phil Popham, former Global CMO, Jaguar Land Rover, now CEO, Lotus Cars
Our People
We are a Team of Border-Crossers
Our team brings together customer and business expertise, and combines creative and analytical skills.
We collaboratively develop answers with our clients, working as facilitators as well as experts.
2nd Floor, 207 King's Cross Road, London WC1X 9DN