The Foundation exists to help organisations create
customer-led success

Making virtual workshops work

With significant experience designing and facilitating workshops virtually as well as in person, we’ve put together a guide to making it all work via video

Our COVID-19
customer study

We're conducting an ongoing video diary panel with 24 people from across the country, to help our clients stay customer-led with the decisions they're making now and in the near future


What We Do

We immerse our clients in outside-in perspectives across the areas that are crucial to creating customer-led success

Growth Strategy

Proposition Development

Customer Experience 

Our Perspectives

Beautiful Landscape

The Foundation Forum

Our next Forum:

Talking Sense on Business Purpose

26th November, 6.30 - 7.45pm

We'll be hearing from three fantastic speakers...

Dame Fiona Reynolds - Former Director General of the National Trust

Peter Duffy - CEO at MoneySupermarket, formerly CEO at Just Eat and CCO at easyJet

Sarah Gillard - Mission Director at the John Lewis Partnership

if you'd like to join us virtually on the 26th November please register your interest by emailing

Browse our library of previous Forum write ups here


Our Clients

“The Foundation really helped engage the teams in ways that made sense to them and help them genuinely understand the change that was needed.”

— Phil Popham, former Global CMO, Jaguar Land Rover, now CEO, Lotus Cars


Our People

We are a Team of Border-Crossers

Our team brings together customer and business expertise, and combines creative and analytical skills.

We collaboratively develop answers with our clients, working as facilitators as well as experts.


2nd Floor, 207 King's Cross Road, London WC1X 9DN

Get in touch

© The Foundation Growth Consulting LLP t/a the Foundation, registered in England number OC328203