What We Do

We believe that being customer-led is the foundation of sustained success, so we deliver outside-in perspectives with impact

Growth Strategy

Proposition Development

Customer Experience 


The Foundation Forum

Thursday 12th March, 7pm

Making money from things customers love – balancing staying in favour with staying in business


Justine Roberts CBE - Co-Founder and CEO of Mumsnet

Dame Fiona Reynolds - Former Director General of the National Trust

David Magliano MBE - Former MD for Membership, Marketing, and Consumer Revenue at The Guardian

If you're interested in attending, get in touch at info@the-foundation.com

Browse our library of previous Forum write ups here

We'll be hearing from:


Our Clients

“The Foundation really helped engage the teams in ways that made sense to them and help them genuinely understand the change that was needed.”

— Phil Popham, former Global CMO, Jaguar Land Rover, now CEO, Lotus Cars


Our People

We are a Team of Border-Crossers

Our team brings together customer and business expertise, and combines creative and analytical skills.

We collaboratively develop answers with our clients, working as facilitators as well as experts.

From time to time we take on paid internships for people who are looking to gain experience, and possibly a role, in the industry. If you’re interested, please email info@the-foundation.com with your CV.


2nd Floor, 207 King's Cross Road, London WC1X 9DN

Get in touch

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