Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Why do ethnic minority people have such different experiences of customer service? Read More Pioneer Project, Customer Experience Holly Marsh 3/9/22 Pioneer Project, Customer Experience Holly Marsh 3/9/22 Blog Post: Meaningless Measurement Read More Pioneer Project, Customer Experience Holly Marsh 8/13/21 Pioneer Project, Customer Experience Holly Marsh 8/13/21 Question Time Read More Forum Write Up Holly Marsh 7/29/21 Forum Write Up Holly Marsh 7/29/21 Copernicus, Customers and Companies – how to be customer-led Read More Customer Experience Guest User 11/18/20 Customer Experience Guest User 11/18/20 Stand by me Read More Customer Experience Guest User 5/19/20 Customer Experience Guest User 5/19/20 What Swiss rail teaches us about exceptional customer service Read More Customer Experience Guest User 2/26/20 Customer Experience Guest User 2/26/20 Where restaurants are getting it wrong for meat-free customers Read More Innovation Guest User 2/18/20 Innovation Guest User 2/18/20 The beginning of the end for social, or high time that organisations face into it? Read More Customer Experience Guest User 2/3/20 Customer Experience Guest User 2/3/20 Big little (brand) lies Read More
Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Why do ethnic minority people have such different experiences of customer service? Read More
Pioneer Project, Customer Experience Holly Marsh 3/9/22 Pioneer Project, Customer Experience Holly Marsh 3/9/22 Blog Post: Meaningless Measurement Read More
Pioneer Project, Customer Experience Holly Marsh 8/13/21 Pioneer Project, Customer Experience Holly Marsh 8/13/21 Question Time Read More
Forum Write Up Holly Marsh 7/29/21 Forum Write Up Holly Marsh 7/29/21 Copernicus, Customers and Companies – how to be customer-led Read More
Customer Experience Guest User 11/18/20 Customer Experience Guest User 11/18/20 Stand by me Read More
Customer Experience Guest User 5/19/20 Customer Experience Guest User 5/19/20 What Swiss rail teaches us about exceptional customer service Read More
Customer Experience Guest User 2/26/20 Customer Experience Guest User 2/26/20 Where restaurants are getting it wrong for meat-free customers Read More
Innovation Guest User 2/18/20 Innovation Guest User 2/18/20 The beginning of the end for social, or high time that organisations face into it? Read More
Customer Experience Guest User 2/3/20 Customer Experience Guest User 2/3/20 Big little (brand) lies Read More
